Authentic Engagement: Empower, Appreciate, Listen and Inspire
September 22, 2017
Are you seeking to authentically engage your staff for the long-run? The following article by Justin Bariso in Inc. Magazine…
An to End to Flavor-of-the-Month
February 16, 2017
The story seems so trite it’s almost not worth even going there. Executives return from a conference hot…
Engagement – Everybody, Everyday Kaizen
February 7, 2017
Background How do you transition from a culture of fear to a culture of psychological safety; from control to shared…
The Euphoria of Team Success
January 18, 2017
“Far and away the best prize that life offers is the chance to work hard at work worth doing.” -…
The Time to Invest in the Future is Now!
October 28, 2014
The future is coming at us like a locomotive. Those who wait to react will flounder and fail, while those…
The Real Meaning of Lean Six Sigma
October 21, 2014
The true test of any improvement methodology or change effort is the extent to which the roll out is embraced…
Eliminating the "Fix-it Factory"
October 21, 2014
Many studies show that all organizations operate with from 25-50% of their activity dedicated to fixing mistakes created by other…
What is Value, really?
October 18, 2014
The term “value” is thrown around a lot in healthcare these days, as organizations adapt their care and business processes…
Teenagers Outperform Corporations in Decision-making
July 22, 2014
Did you know teenagers outperform corporations in decision-making? A study found that 30% of teenagers consider more than one option,…
Recruitment of Qualified Nursing Staff and Lean Six Sigma
July 22, 2014
One of my rural hospital contacts recently identified “recruitment of qualified nursing staff” as a major issue in his/her hospital. …
Gemba Walks are good business... help your organization improve!
June 18, 2014
Gemba Walks are simply good business…you can help your healthcare front line staff provide better patient service and find opportunities…