PME – PCMH Made Easy has joined forces with SigmaMed Solutions to provide filing and process support for clinics and large practices seeking Patient Centered Medical Home (PCMH) recognition from NCQA. You may have seen PME at pcmh-m-e.com, or tweets from @PCMHmadeEasy or at PME’s YouTube Channel. Why merge with SigmaMed Solutions? SigmaMed Solutions’s approach is a good match for patient access issues that arise in PCMH Standard 1 and…
Did you know teenagers outperform corporations in decision-making? A study found that 30% of teenagers consider more than one option, while only 29% of corporations considered more than one option when making decisions. Which of the two statements below applies to teenagers and which applies to corporations? Less than 30% of decisions were effective 83% of decisions lost money They both sound like my teenagers, but both apply to corporations!…
One of my rural hospital contacts recently identified “recruitment of qualified nursing staff” as a major issue in his/her hospital. You may share this concern —a study from 2008 by Deana Molinari and Maria Monserud states CAHs identify “filling nurse vacancies as their number one concern” (http://www.rrh.org.au/articles/subviewnew.asp?ArticleID=1055). The study went on to identify attributes to CAH nurse recruitment. If you are running a CAH, this study is worth reading. …
Gemba Walks are simply good business…you can help your healthcare front line staff provide better patient service and find opportunities for improvement. Gemba walks are easy (and fun!). What is a Gemba Walk?
How can CEOs and senior managers lead effectively when inexperienced managers are less effective than desired? Give them skills! An organization can only be as good as its managers. Senior leaders have one hand tied behind their back when new managers have not been trained in a few key skills. The key new skills that will free senior leaders by making managers more effective are: Teaching them how to make…