The story seems so trite it’s almost not worth even going there. Executives return from a conference hot with a new idea on how to transform the organization; a flurry of hopeful spending and activities ensue that lead to approximately nothing. “The performance improvement efforts of many companies have as much impact on operational and financial results as a ceremonial rain dance has on the weather. While some…
“Far and away the best prize that life offers is the chance to work hard at work worth doing.” – Theodore Roosevelt Life and work seem like a constant struggle sometimes and every so often we all wonder whether staying the course is worth it. But there are moments when everything comes into focus, a higher purpose illuminates the path, and the struggle becomes worthwhile. A breakthrough improvement team…
The true test of any improvement methodology or change effort is the extent to which the roll out is embraced by staff and transforms the feeling and work of your facility. If our experience is any guide, employees want to feel like they are part of the solution and the principles of LSS have proven highly effective at harnessing staff commitment, while rapidly driving the kind of change that most…